Restaurant Server PM | Davids Club | Full Time

Omni Hotels & Resorts•Tallahassee, FL

3d•Onsite

About The Position

The primary responsibility of this position is to serve food and beverage items to the guests following the procedures taught during training. Serve guests quickly and efficiently with complete knowledge of food and beverage menus. Adept at all service functions while interacting with guest and maintaining a clean, safe and professional environment.

Requirements

Maintains full knowledge of menus, recipes, wine, liquor, beer, and any other pertinent information
Constantly increasing knowledge of food, wine, beer, liquor and other products and services
Commitment to quality service, and food and beverage knowledge
Must have strong communication skills
Ability to work calmly and effectively under pressure
Must have problem solving abilities, be self-motivated and organized
Must be able to work under moderate supervision
Must have an unexpired tips certification
Always maintains a clean and professional image
Always speaks to guests with enthusiasm
Ability to understand and follow written and verbal instructions
Must be able to work flexible shifts and schedules, including weekends and holidays
Must be at least 21 years of age
Must be able to demonstrate competency as outlined in the training schedule
Excellent people skills and outgoing personality
Experience in a hospitality industry in similar position
Previous guest service training in a luxury resort environment
Must have knowledge of the floor plan and table numbers as outlined in training

Responsibilities

Greet all guest with enthusiasm and friendliness
Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or request
Effectively merchandises food and beverage menus in an informative manner, friendly and enthusiastic manner
Communicates with food and beverage staff to ensure guest satisfaction
Clean and resetting of dirty tables according to standards
Cleaning and polishing of water glasses and silverware
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Prepares dining room and work area for either opening or closing accordance with company standards
Set tables with clean pressed linen, china, silverware, and glassware
Ensure dining room furniture and floors are kept clean and arranged
Attends staff meetings to receive information and direction
Contributes to a professional workplace that maximizes employee morale, productivity, and effectiveness. Works well with a diverse FOH and BOH staff
Performs additional responsibilities although not detailed, as requested by a manager
Ensures responsible service of alcohol by following all legal requirements including carding and consumption
Accurately takes food and beverage orders from guests and promptly records all transactions in the Micros system. Maintains guest tabs and facilitates payment following procedures
Serves food and beverage to guests following company steps of service and adheres to service times
Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team.