Server - Stillwaters

Pyramid Global Hospitality•Roanoke, WV

3d•Onsite

About The Position

We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! To provide aggressive, hospitable service to our guests in the area in accordance with all The Stonewall Resort’s food service standards.

Requirements

Must be both guest and team oriented.
Well organized.

Nice To Haves

Restaurant Service experience preferred.

Responsibilities

Assist in having the patio dining area ready for service five minutes prior to the start of a meal period.
Clear tables after guests’ departure.
Prepare and set tables in preparation for guests.
Always practice the service communication skills-ensuring Four Diamond Service.
Full knowledge of telephone answering, recording reservations, and providing guests with general information (direction, menu questions, hours of operation, etc).
To be able to operate and understand the Micros System.
Responsible for accuracy of all guest checks in the way of payment, billing and CMP counts
Carryout the policies and procedures of Stonewall Resort and Benchmark Hospitality while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
Follow safety procedures to ensure a safe working environment.
Perform all duties in a professional manner and in accordance with company policies.
Flexibility to work a varied schedule due to business levels and industry demand.
Follow all safety procedures to ensure a safe working environment.
Maintain uniform & grooming standards as outlined in employee handbook & departmental training.
Ensure knowledge and practice of Stonewall and state liquor guidelines and laws.
Job knowledge of Hostess, Dining Room Assistant, and In-Room Dining functions.
To be knowledgeable of all services with the hotel.
Ensure that the highest degree of sanitation in regard to food handling is adhered to at all times.
Ensure a clean, safe, and orderly work area.
Attend meetings as required.
Provide assistance in other job classifications as determined necessary by immediate supervisor.