Part- Time Breakfast Server

DelMonte Hotel Group•Orange Village, OH

19d•Onsite

About The Position

Join the DelMonte Hotel Group team as a Restaurant Server at the newly constructed AC Hotel Cleveland Beachwood, a Lifestyle brand hotel located in Pinecrest, Cleveland's newest mixed-use district in Orange Village, Ohio. This hotel embodies Spanish roots, European soul, and a global mindset, emphasizing attention to detail and artistic presentation. We are seeking cultural innovators with inner creativity and a love for art, design, and culture. DelMonte Hotel Group offers competitive compensation and benefits, a supportive work environment, and numerous opportunities for professional development and advancement.

Requirements

3 to 6 months related experience
High school diploma or general education degree (GED); or equivalent combination of education and experience.
Exceptional customer service skills
Strong work ethic
Drive to exceed expectations
Passionate about the guest service experience
Eye for detail
Excellent communication skills
Ability to establish rapport with guests and colleagues

Responsibilities

Perform opening and closing sidework per checklists.
Greet customers, answer questions, and make suggestions regarding food and drinks.
Write order on check or memorize it.
Relay order to kitchen and serve courses from kitchen and service bars to guests.
Observe diners to respond to any additional requests and to determine when meal has been completed.
Properly record all sales transactions and secure accurate payment.
Familiarize and be knowledgeable of current food and beverage offerings.
Assist in maintaining the cleanliness of the Restaurant and surrounding areas.
Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Provide information pertaining to hours and available services of the hotel to guests.
Clear, clean and reset tables for dining as needed.
Greet guests, escort them to tables, and provide menus as needed.
Schedule dining reservations and handle special guest requests as needed.
Answer phones in accordance with proper telephone standards as needed.