Restaurant Server- Part-time

Sage Hospitality Group•Savannah, GA

6d•Onsite

About The Position

The Emporium Kitchen & Wine Market, located inside the Perry Lane Hotel in Savannah's historic district, is seeking a part-time Restaurant Server. This role provides prompt and courteous food service to restaurant customers, ensuring an exceptional dining experience. The Emporium offers interactive wine experiences, knowledgeable staff, and refined food and beverage menus. Perry Lane Hotel values welcoming, creative, and polished team members with a heart of service, aiming to create excellence and exceed expectations.

Requirements

High school education or equivalent.
Previous experience in a similar position of 3 months or longer.
Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Knowledge of standard cash-handling procedures.
Fluent in oral and written English.
Vision ability to clearly see detailed guest checks, computer printouts, written instructions and to observe the entire restaurant in dimly lit conditions.
Manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Ability to lift, push, pull and carry up to 50 lbs (serving trays, carts, tables, chairs, and small equipment) up to 75% of the time.
Ability to balance, stoop, kneel, crouch, crawl, reach, handle, and finger throughout the shift.
Full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Ability to stand continuously during preparation, service hours, or expediting.
Moderate hearing to hear customers, supervisors, and communicate with other staff.
Excellent vision to see that product is prepared appropriately.
Moderate comprehension and literacy to read use records and all special requests.
Ability to perform multiple tasks at one time.
Ability to follow verbal and written instruction.
Ability to communicate both verbally and in writing.
Highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Nice To Haves

Upscale serving experience highly preferred.

Responsibilities

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards.
Completes all restocking and cleaning duties by performing opening and closing sidework.
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers.
Maintains cleanliness standards in the restaurant, waitstation and kitchen service area.
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information.
Receives proper payment from guest and ensures accuracy of guest check and method of payment.
Attends all pre-meal and departmental meetings.
Responds to customer inquiries and comments in person and on the phone by providing timely and knowledgeable information.
Presents a clean and professional appearance at all times.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.