Full-Time AM Restaurant Server
About The Position
We are seeking a Full-Time AM Restaurant Server who believes in heartfelt, human connections and providing exceptional hospitality. Our founder, Bill Kimpton, established a boutique hotel standard focused on connecting people, and this purpose drives us today. Your work will have meaning as you contribute to improving the lives of coworkers, guests, and the community. We foster a lively, rebellious, and genuine culture where diverse backgrounds, talents, and experiences are celebrated. We seek individuals with a knack for creativity and self-leadership, who have an innate passion for making others' lives better, creating a work environment that is quirky, irreverent, exciting, uncommon, empowering, and exceptional.
Requirements
- 1 year of experience in a similar or supportive role is preferred.
- Food Handler and Alcohol Awareness Certifications (if applicable).
- Able to prioritize multiple tasks in a dynamic environment.
- Able to learn, retain, and present product, menu, and allergy information to guests.
- Knowledge of or ability to learn the restaurant POS system is required.
- Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
- Excellent communication and presentation skills.
- Passion for crafting and personalizing guest experiences.
- Highly motivated and flexible with the ability to take initiative.
- Flexible schedule, able to work mornings, weekends, and holidays when needed.
Responsibilities
- Provide guests with quality customer service by demonstrating excellent knowledge of all menu items.
- Serve food and beverages to guests in a punctual, courteous, efficient, and accurate manner.
- Act as an advocate for the restaurant, create personalized guest experiences, and develop relationships with guests.
- Provide support and assistance to team members while keeping all areas clean, dry, and safe.
- Greet and welcome guests and promptly attend to tables.
- Receive and take guest orders, process in POS system quickly and accurately.
- Prepare and serve meal accompaniments to guests.
- Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
- Ensure guests have an enjoyable and memorable experience, and relay any complaints to management.
- Perform sidework.
- Open bottled wine for guests.
- Perform setup and breakdown of various stations (e.g., deli, dessert, coffee, espresso).
- Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
- Attend all company and restaurant required trainings and meetings.
- Maintain constant communication with support staff and management.
- Take on responsibilities outside of this job post as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
