Restaurant - Server (Part-Time)

Pyramid Global Hospitality•Cleveland, OH

22h•Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated, customer-focused Restaurant Server for the Hotel Indigo Cleveland Gateway. Servers are responsible for customer experiences, ensuring tables are clean, presenting menus, and serving food and beverages. The ideal candidate is quick on their feet, has an engaging attitude, and enjoys making meaningful connections. This is an opportunity for a driven individual to grow and learn at a world-class property.

Requirements

Engaging and welcoming personality
Descriptive and able to sell
2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests
Excellent communication skills

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in your order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation