Restaurant Server

Renaissance Edmonton Airport Hotel • Edmonton, AB

35d • CA$15 • Onsite

About The Position

Welcome to HALO Bistro|Bar – the epicenter of trendy upscale dining experience in Edmonton’s local area. We fuse traditional and locally indigenous menu options, serving up a menu that’s a fusion of local flavor and global inspiration. As a HALO Ambassador, you'll ensure every guest leaves with an unforgettable taste of HALO's urban culture and modern charm in our 100-seat bar and 100-seat restaurant. This position is a permanent full-time position for $15 an hour plus gratuities.

Requirements

• High school diploma or GED
• Able to work with little supervision
• Superior customer service skills with prior experience in the hospitality industry
• Able to lift heavy objects
• Open availability including weekends and holidays
• Valid ProServe Certification

Nice To Haves

• Prior hotel experience is a strong asset

Responsibilities

• Ensure that tables in your assigned area are set like a masterpiece.
• Keep table complements like salt, pepper, and bread baskets clean and fully stocked.
• Know our menu inside and out, from the bar to the bistro, for every meal setting. Impress our guests with your culinary wisdom - tell them all about the star ingredients and the culinary wizardry behind each dish.
• Be the master of timing! Follow the cues to serve each course with precision.
• Greet and serve guests with a smile, and don't be shy about upselling some delectable extras.
• Anticipate and fulfill guest requests. If needed, pass them on to the supervisor.
• Keep your station sparkling throughout service. Patrol it like a pro, refilling water and coffee, and keeping things tidy.
• Use your persuasive powers for "suggestive selling." Whether it's tempting them with fine wines, mixed drinks, or after-dinner delights.
• Handle guest checks and payments with finesse.
• After the dining extravaganza, ensure everything is spick and span. Return re-usable table complements and condiments.
• Clean and return tray stands to their proper storage area.
• Keep an eye out for any lost or damaged equipment or linen and report it to management.
• Be ready to adapt to changing demands and lend a hand wherever it's needed.
• As a member of our award-winning team, you'll be the expert in welcoming and guiding our guests and clients to the best experiences in town. From sharing insider knowledge about local hotspots to anticipating their needs, you'll create lasting impressions on our guests' journeys.

Benefits

• Extensive medical, dental, and life insurance coverage (hotel contributing 80% for single coverage)
• Loyalty program
• Travel program with discounted rates for Marriott hotels across the globe for you and your friends & family
• Delicious staff meals every day
• Free parking or reimbursement for your 747 Bus Pass
• On-demand pay system
• 50% discount on food and drinks for you and your friends at HALO Bar|Bistro
• In-house management training program
• Quarterly work events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED