Restaurant Server

Pyramid Global HospitalityDaytona Beach, FL
Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer comprehensive benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee hotel rates, alongside continuous training and development opportunities. The Shores Resort and Spa, a property under Pyramid Global Hospitality, boasts 212 guest rooms and 20,000 sq ft of event space, and prides itself on its culture, full benefit plans, 401k with company match, and bonus programs. They seek talented individuals with a passion for service and a desire to succeed, believing each team member is crucial to delivering outstanding guest experiences. The Restaurant Server role is customer-focused, responsible for the overall dining experience, from preparing the restaurant and greeting guests to guiding them through the menu, accurately taking orders, collaborating with staff, resolving concerns, and presenting bills. This position offers a significant opportunity for growth and learning at a world-class property.

Requirements

  • Engaging and welcoming personality
  • Descriptive and can sell
  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills

Responsibilities

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation
  • Ensuring our tables are clean and tidy when guests arrive
  • Presenting menus and serving food and beverages

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Full benefit plans
  • 401k with a company match
  • Lucrative bonus programs
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