Restaurant Server

Hersha Hospitality Management LP • Miami Beach, FL

1d

About The Position

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. This role involves taking food and beverage orders, placing them in the point of service system, and ensuring overall guest satisfaction. Responsibilities also include setting and clearing tables in dining areas, stocking service stations with items such as ice, napkins, or straws, picking up orders from food preparation areas and ensuring food is prepared accordingly. The server will also prepare guest checks and complete payment transactions when appropriate. The position may require performing other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods. The server is expected to be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction, follow sustainability guidelines and practices related to HHM’s EarthView program, and practice safe work habits, including wearing protective safety equipment and following MSDS and OSHA standards. Other duties as requested by management may also be required.

Requirements

• Previous food and beverage experience required or equivalent training.

Nice To Haves

• High School diploma or equivalent preferred.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Benefits

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed