Restaurant Server

Austin Country Club • Austin, TX

11d • Onsite

About The Position

Austin Country Club in Austin, TX is looking to hire a part-time Restaurant Server to assist our hospitality team with providing first-class customer service to our members. This serving position with our country club earns a competitive wage, plus a service charge. The service charge is equal to 18% of your food and beverage sales. We provide our full-time employees with excellent benefits, including health insurance, paid time off (PTO), a 401(k) with up to a 4% match after one year of employment, and life insurance. Additionally, our hospitality team receives paid holidays, uniforms, free meals during working hours, and participation in wellness programs.

As a Restaurant Server, you play an essential role in ensuring that our members receive top-quality beverage and food service while visiting our country club. Using your exceptional customer service skills, you provide support to other team members and managers for our premium guest service offerings. You are responsible for the daily setup and breakdown of our dining area as well as ensuring that the pantry, common areas, and our overall environment is presentable throughout the day. Whenever you engage with members, you use your superb hospitality skills to make sure they feel welcome and at home within our facility.

As members enter our dining area, you greet each of them and seat them at a table. In addition, you maintain a working knowledge of all of our food and beverage options, including ingredients and methods of preparation. You assist members with choosing options from our menu and are always available to answer any questions they may have. Anytime an issue or concern is brought to your attention by a member, you are quick to report to management in order to find a prompt resolution. You also attend staff meetings and training as needed to constantly improve your serving knowledge. Having a job in food service where you get to be a part of a collaborative team while using your customer service skills brings you great fulfillment, which is why you thrive in this full- or part-time serving position!

Requirements

• High school diploma or equivalent
• 1+ years of experience working for a restaurant or in a serving position
• Deep knowledge about wine, liquor, beer, and food service
• Ability to sit, stand, and walk for prolonged periods of time
• Ability to lift and move up to 25 pounds
• Excellent customer service skills
• Basic computer skills
• Excellent verbal and written communication skills
• Ability to balance multiple tasks while demonstrating good time management
• Ability to present yourself in a clean and professional manner
• Ability to work well as part of a team
• Highly organized and attentive to detail
• Passion for delivering top-notch service

Nice To Haves

• Experience working for a club is preferred.

Responsibilities

• Provide first-class customer service to members.
• Assist hospitality team with premium guest service offerings.
• Responsible for daily setup and breakdown of the dining area.
• Ensure pantry, common areas, and overall environment is presentable.
• Greet members and seat them at tables.
• Maintain a working knowledge of all food and beverage options, including ingredients and preparation methods.
• Assist members with menu choices and answer questions.
• Report any member issues or concerns to management for prompt resolution.
• Attend staff meetings and training as needed.

Benefits

• Competitive wage
• Service charge (18% of food and beverage sales)
• Health insurance (for full-time employees)
• Paid time off (PTO) (for full-time employees)
• 401(k) with up to a 4% match after one year of employment (for full-time employees)
• Life insurance (for full-time employees)
• Paid holidays
• Uniforms
• Free meals during working hours
• Participation in wellness programs
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED