Restaurant Server

Courtyard by Marriott - Bristol•Bristol, VA
•$12 - $14

About The Position

This role is responsible for providing exceptional guest service, managing menu presentations, and ensuring accurate order communication. The server will also be involved in maintaining a clean and safe environment, assisting team members, and upholding company policies.

Requirements

  • Strong communication and interpersonal skills
  • Ability to handle stressful situations with poise and professionalism
  • Conduct work-related functions in a professional manner

Responsibilities

  • Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly
  • Presents appropriate menus and informs guests of current specials and promotions
  • Verifies age requirements are met for purchase of alcohol as needed
  • Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
  • Communicates orders to the kitchen promptly and with accuracy
  • Attentively listens to guests and anticipates any additional needs or concerns
  • Collects used dishes and glasses from tables and other public areas
  • Delivers room service orders as needed
  • Assists in monitoring and upholding policies and procedures for safety of guests and team members
  • Assists team members and other departments as needed to contribute to operational efficiency
  • Assists in maintaining cleanliness and appropriate inventories throughout the department
  • Performs additional responsibilities as assigned by leadership
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