Restaurant Server

Lodging Dynamics•Park City, UT

12d•$2 - $3•Onsite

About The Position

Hotel Thaynes Park City, a Tribute Portfolio Hotel, is seeking a Restaurant Server to join their team. As a Marriott Bonvoy® hotel, they create signature experiences designed for Modern Mavericks. This role involves providing excellent customer service, explaining menu items, taking orders, serving food and beverages, and ensuring guest satisfaction. The hotel emphasizes a positive and accommodating attitude, professionalism, and adherence to company policies.

Requirements

Must be able to explain all menu items and methods of cooking/preparation.
Must be able to describe all menu items, methods of preparation and prices.
Must be able to ensure special requests are met.
Must be able to serve menu items to guests in a prompt and courteous manner.
Must be able to perform pre- and post-shift side work.
Must be able to forward customer payments and handle change.
Must be able to respond quickly to guest requests.
Must be able to provide a professional image at all times through appearance and dress.
Must follow company policies and procedures.

Nice To Haves

Experience in a similar role within the hospitality industry.
Familiarity with Marriott standards and procedures.

Responsibilities

Radiate a positive and accommodating attitude while interacting with customers.
Become informed of kitchen/food shortages and relay them to guests when necessary.
Become informed of daily/weekly specials and explain all menu items and methods of cooking/preparation to customers.
Describe all menu items, methods of preparation, and prices as needed and/or requested by customers.
Ensure that any special requests that the kitchen is able to deliver for the guest are met.
Up-sell established menu items or specials to maximize food and beverage revenues.
Serve menu items to guests in a prompt and courteous manner and according to established service standards.
Perform pre- and post-shift side work including stocking service stations and making coffee.
Forward customer payments to cashier for completion of the transaction; receive change from cashier and return change promptly to guest.
Receive direct and indirect customer feedback regarding their dining experience and relay feedback to proper management.
Respond quickly to guest requests in a friendly manner.
Report serious guest requests to the appropriate supervisor and follow up to ensure guest satisfaction.
May assist Greeter/Cashier with greeting and seating guests.
May assist the bus person with clearing tables and filling glasses.
Provide a professional image at all times through appearance and dress.
Follow company policies and procedures.