Restaurant Server - Ajax Downtown

Aspen Skiing Company•Denver, CO

11h•$16 - $16•Onsite

About The Position

The PM Restaurant Server serves food & beverage items in a timely, friendly and professional manner. Service is performed at a table service restaurant and/or bar/lounge environment according to established standards and procedure. This position reports to the Director of Outlets. Work schedule and shift availability is full time either AM or PM shifts. AM shift 6AM - 3PM the evening shift from 3PM to 11PM.

Requirements

High School diploma or GED preferred
One year prior guest service experience is preferred
TIPS Certification preferred
Strong knowledge of food and beverage menus, including ingredients and preparation methods
Proficient knowledge in computer programs such as Microsoft Office or POS systems preferred
Excellent customer service skills with a friendly and professional demeanor
Ability to take accurate orders and communicate them effectively to the kitchen
Strong multitasking skills to handle multiple tables and guest requests efficiently
Knowledge of proper food handling, sanitation, and safety regulations
Ability to recommend menu items and upsell food and beverage options
Proficiency in using point-of-sale (POS) systems for order entry and payment processing
Strong communication and active listening skills for guest interactions
Ability to work in a fast-paced environment while maintaining attention to detail
Effective problem-solving skills to handle guest concerns and special requests
Basic math skills for processing payments and handling gratuities accurately
Physical stamina to stand, walk, and carry trays for extended periods
Ability to work collaboratively as part of a team to ensure smooth service flow
Flexibility to work varied shifts, including nights, weekends, and holidays
Ability to communicate and follow oral or written directions in English

Responsibilities

Ensure that all guests are served in a timely and professional manner
Ensure tables are set, condiments are stocked and menus are clean and updated
Stack and polish glassware and silver
Use sales techniques to suggest additional items and enhance the guest experience
Provide alcoholic beverage service to guests as well as non-alcoholic and hot beverages
Operate POS system and handle cash/credit transactions
Expedite food from kitchen to guest while maintaining cleanliness of serving equipment
Maintain positive communication with service and kitchen staff; Make manager aware of guest’s comments and complaints
Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming
Other duties as assigned