Restaurant Server PM - Restaurant Hotel Saint Louis

Restoration St Louis•Saint Louis, MO
•Onsite

About The Position

The Hotel Saint Louis, an Autograph Collection Hotel, is seeking AM/PM and Bartender Servers to join their team. This is a part-time position focused on guest services (90%) and administrative tasks (10%). The role involves greeting guests, taking orders, accommodating special requests, ensuring a positive dining experience, and handling payments accurately. Additionally, servers are responsible for restocking, cleaning, memorizing menu items, maintaining cleanliness standards, managing guest checks, and attending pre-meal meetings. A clean and professional appearance is expected at all times.

Requirements

  • Ability to greet guests in a timely, outgoing, and friendly manner
  • Ability to take food and drink orders
  • Ability to accommodate special needs and requests
  • Ability to remain attentive to the customer
  • Ability to receive proper payment and ensure accuracy of guest check and method of payment
  • Ability to maintain a friendly, cheerful, and courteous demeanor
  • Ability to respond to customer inquiries and comments
  • Ability to complete restocking and cleaning duties
  • Ability to memorize menu items, recipes, and daily specials
  • Ability to maintain cleanliness standards
  • Ability to control guest checks
  • Ability to attend pre-meal and departmental meetings
  • Ability to present a clean and professional appearance

Responsibilities

  • Greet guests in a timely, outgoing, and friendly manner
  • Take food and drink orders from restaurant customers
  • Accommodate special needs and requests from guests and staff members
  • Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
  • Receives proper payment from guests and ensures accuracy of guest check and method of payment
  • Maintains a friendly, cheerful, and courteous demeanor at all times
  • Responds to customer inquiries and comments in person and on the telephone
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Memorizes menu items, recipes, and daily specials
  • Maintains cleanliness standards in the restaurant, wait station, and kitchen service area
  • Controls allocated guest checks by following established check-use procedures
  • Attends all pre-meal and departmental meetings
  • Presents a clean and professional appearance at all times
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