Restaurant Server PM - Restaurant Union 30 Hotel Saint Louis

Restoration St Louis Inc•St. Louis, MO

1d•$8 - $15•Onsite

About The Position

This is an exciting opportunity in downtown Saint Louis for PM Servers to join our team at Hotel Saint Louis. The role involves a significant focus on guest services, including greeting guests, taking orders, accommodating special requests, and ensuring a positive dining experience. Additionally, there are administrative tasks such as restocking, cleaning, memorizing menu items, and attending meetings.

Requirements

Part-time availability

Responsibilities

Greet guests in a timely, outgoing, and friendly manner
Take food and drink orders from restaurant customers
Accommodate special needs and requests from guests and staff members
Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
Receives proper payment from guests and ensures accuracy of guest check and method of payment in order to safeguard customer and company
Maintains a friendly, cheerful, and courteous demeanor at all times
Responds to customer inquiries and comments in person and on the telephone by providing timely and knowledgeable information in order to provide quality customer service
Complete all restocking and cleaning duties by performing opening and closing side work as instructed
Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendations to customers
Maintains cleanliness standards in the restaurant, wait station, and kitchen service area in order to have a clean, presentable, and attractive facility
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, services, and facility
Presents a clean and professional appearance at all times