Restaurant Manager

DRIFTWOOD HOSPITALITY MANAGEMENT•Appleton, WI

17d•Hybrid

About The Position

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Position Summary The Hybrid Restaurant & Sales Manager is responsible for driving revenue growth while ensuring exceptional day-to-day restaurant operations. This role blends front-of-house leadership, guest experience oversight, and proactive sales generation, including group dining, private events, and local business development. The ideal candidate is both operationally strong and sales-driven, with a focus on profitability, guest satisfaction, and team leadership.

Requirements

3–5+ years of restaurant management experience, with proven sales or business development success
Strong leadership, communication, and organizational skills
Demonstrated ability to drive revenue and build client relationships
Experience with event planning, catering sales, or hospitality sales preferred
Knowledge of POS systems, reservation platforms, and CRM tools
Ability to work flexible hours, including nights, weekends, and holidays

Responsibilities

Oversee nightly restaurant operations, ensuring efficient service, quality standards, and cleanliness
Maintain training and development standards for front-of-house team members to deliver exceptional guest experiences
Manage scheduling, labor costs, and staffing levels to align with business demand
Ensure compliance with health, safety, and sanitation standards
Monitor food & beverage quality, presentation, and consistency
Resolve guest concerns promptly and professionally
Participate in EOM reporting
Actively solicit new business, including private dining, events, corporate accounts, and group bookings
Build and maintain relationships with local businesses, organizations, and community partners
Identify opportunities to increase revenue through promotions, events, and strategic partnerships
Manage inbound inquiries and convert leads into confirmed business
Collaborate with hotel sales team (if applicable) to maximize total property revenue
Track and report on sales activity, forecasts, and performance metrics
Participate in F&B Leadership meetings, marketing meetings, & community engagement events