Restaurant Recruiting Support Specialist

Grubhub • Parsippany, NJ

12d • $22 - $25 • Hybrid

About The Position

As a Restaurant Recruiting Support Specialist, you’ll play a key role in ensuring smooth and efficient hiring processes. Your focus will be on providing exceptional support to candidates and hiring teams, while maintaining a great experience for all stakeholders.
Schedule: Monday- Friday, 9:00am – 5:30pm, with flexibility to accommodate changes in the future based on business needs

Requirements

• Previous experience in customer service, technical support, or recruitment support roles
• Strong communication skills, with the ability to effectively communicate to diverse audiences
• Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues
• Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
• Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders
• Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements
• Flexibility to work weekends and holidays as needed
• Ability to travel to support onsite hiring events as needed

Responsibilities

• Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process
• Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems
• Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information
• Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities
• Other duties as assigned

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees