Restaurant Recruiting Support Specialist

WonderParsippany, NJ
12d$22 - $25Hybrid

About The Position

As a Restaurant Recruiting Support Specialist, you’ll play a key role in ensuring smooth and efficient hiring processes. Your focus will be on providing exceptional support to candidates and hiring teams, while maintaining a great experience for all stakeholders. Schedule: Monday- Friday, 9:00am – 5:30pm, with flexibility to accommodate changes in the future based on business needs

Requirements

  • Previous experience in customer service, technical support, or recruitment support roles
  • Strong communication skills, with the ability to effectively communicate to diverse audiences
  • Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues
  • Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
  • Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders
  • Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements
  • Flexibility to work weekends and holidays as needed
  • Ability to travel to support onsite hiring events as needed

Nice To Haves

  • Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred

Responsibilities

  • Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process
  • Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems
  • Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information
  • Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities
  • Other duties as assigned

Benefits

  • We offer a competitive salary package including equity and 401K.
  • Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
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