Recruiting Specialist

Austin Community College • Austin, TX

6d

About The Position

To identify target markets of potential students, recruit students, build a multicultural pipeline of applicants, and track progress to enrollment at Austin Community College (ACC).

Requirements

• Best practices for higher education recruitment and enrollment strategies.
• College recruitment, admissions, procedures, programs, and careers.
• Public relations and customer services principles.
• Student database systems.
• Constituent Relationship Management (CRM) Recruit or other contact management systems.
• Multicultural education programs and systems.
• Maintaining an established work schedule, which may include evenings and weekends.
• Effectively using interpersonal and communications skills, including the use of tact and diplomacy.
• Effectively using organizational and planning skills.
• Public speaking skills in preparing and enthusiastically making individual and group presentations.
• Interacting with persons of multicultural backgrounds.
• Maintaining confidentiality of work-related information and materials.
• Able to collaborate with others in a team focused environment.
• Able to quickly establish rapport and engage prospective students.
• Use a variety of spreadsheet, word processing, database, and presentation software.
• Two years related work experience.
• Bachelor's degree.

Nice To Haves

• Two years experience in college student recruiting or advising.
• Experience to include experience with Constitute Relationship Management (CRM) Recruit or similar software.
• Knowledge or experience with CRM (Constituent Relationship Management) Recruit or other contact management systems.
• Writing communication skills including online and social media formats.
• Bilingual in English and Spanish.
• Knowledge of workforce and adult education programs.

Responsibilities

• Makes presentations and recruiting visits to provide information to prospective students about Austin Community College (ACC), including areas of study, college life, student support and resources, and career as well as transfer options.
• Attends college fairs, visits schools and/or community organizations, conducts campus tours, and participates in other special events to recruit prospective students to the college.
• Advises students; explains degree pathways, admissions and registration procedures, provides assessment and financial aid information, and other requirements necessary for enrollment.
• Provides on-going quality communication, effective customer service, and advising support to prospective students by using consistent, effective outreach and follow-up contacts including in-person activities, phone calls, and digital communication; documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements.
• Provides support for establishing the long-range pipeline of student prospects, including visits to middle schools or support of summer youth activities popularizing a college-going culture.
• Establishes and maintains an active role in the community in order to recruit prospective students.
• Assists in developing recruitment and advising materials.
• Maintains and updates records and files on recruitment activities along with collected student information using Constituent Relationship Management (CRM) Recruit and other software; creates and submits reports.
• May staff College Destination Centers (CDC) when direct student support is necessary for enrollment campaigns or perform Enrollment Advisor duties as necessary.

Benefits

• Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment.
• Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• ACC does not participate in Social Security.
• ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only).
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees