Restaurant & Operations Manager

Bowlero • Upland, CA

19d • Onsite

About The Position

As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice. You will lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift. You will drive revenue through sales-focused service, upselling, guest engagement, and event support. You will recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well. You will own labor management, food and beverage cost control, inventory accuracy, and daily financial targets. You will stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability. You will ensure the center is operationally ready and guest-ready through every high-volume shift.

Requirements

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

Responsibilities

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

Benefits

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed