Restaurant Operations Manager - Multi-Outlet (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

18h • Onsite

About The Position

The Restaurant Operations Manager is responsible for the overall management of all customer relationships and daily operations of multiple outlets on property.

Requirements

• Strong managerial skills.
• Knowledge of banquet services and sales.
• Knowledge of food cost and labor analysis.
• Ability to train and motivate personnel.
• Ability to communicate well among staff both written and verbal.
• Excellent customer service skills.
• Five years of experience in food service industry, minimum two years in Banquet/Catering function.

Nice To Haves

• College Degree in Hospitality/Business Management preferred.
• Preferred or equivalent years of industry related experience.

Responsibilities

• Manages the execution and detailing of all food operation functions to ensure delivery of an exceptional customer service experience.
• Manages and oversees the daily operations of restaurants
• Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action.
• Monitors proper staffing levels in order to provide high standards of service.
• Monitors appearance of food served and communicates deviations from standard.
• Responsible for the administration of controls in all of the managed areas to ensure economical and profitable established standards are maintained.
• Co-manages the Food Operations Team in conjunction with the Beverage Department.
• Responsible for ensuring the proper movement and set-up of all equipment needed.
• Responsible for the creation and administering of standard procedures, trainings, and corrective discipline
• Assigns Daily Tasks to staff to ensure successful guest experiences
• Counsels, guides and instructs personnel in the proper performance of their duties.
• Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
• Prepares and coordinates the periodic performance reviews of assigned personnel.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager