Senior Restaurant Manager

BJ's Restaurants•Plano, TX

2d•Onsite

About The Position

BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams. We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust. This role is for a Senior Restaurant Manager. We offer a lucrative compensation package, career advancement opportunities, comprehensive benefits, paid vacation time, a culture that celebrates diversity, equity and inclusion, community involvement, daily pay, a fun environment, and relocation opportunities.

Requirements

A minimum of two years full service, high volume, casual dining restaurant management experience OR experience as an Emerging Leader or Blue Hat for BJ's Restaurants.
High personal integrity, professionalism, and maturity.
Ability to work in a fast-paced environment.
Solid relationship management and performance management skills.
Ability to motivate and direct team members and work effectively in management team.
Exceptional interpersonal skills, with a focus on listening and questioning skills.
Strong writing and documentation skills.
Ability to absorb and retain information quickly.
Keen attention to detail.
Proven problem-solving abilities.
Exceptional guest service orientation.
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
Ability to lift 50 pounds.
Ability to bend, stoop, and raise arms above head on occasion.

Responsibilities

Manage all functions of the restaurant during opening, mid or closing shifts.
Hire, manage, supervise, and train restaurant team members.
Ensure a Gold Standard guest experience.
Perform Open / Mid-Day / Closing duties.
Conduct daily briefings on matters of importance to the team.
Manage all necessary repair and maintenance issues.
Manage the Restaurant Risk Review audit process and implement necessary changes.
Manage local restaurant marketing, sales building, and community involvement.
Facilitate and participate in Continued Education Program.
Exercise discretion and independent judgment.
Ensure 100% compliance with all Company policies and laws.
Make recommendations concerning development, promotion, and disciplinary action affecting team members.
Make hiring and termination recommendations to General Manager.
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant.
Ensure safety & sanitation.
Monitor food and beverage quality and execution.
Conduct Quarterly Food Reviews.
Prepare and receive orders of food and beverages.
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes.
Monitor and validate daily prep production.
Coach, mentor, and discipline hourly team members.
Monitor and facilitate team member recognition.
Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests.
Manage guest relations and guest recovery.