Restaurant Manager - Graziano's Bird Restaurant

Grazianos Group•Miami, FL

1d•Onsite

About The Position

The Restaurant Manager will oversee and manage the daily operations of the restaurant. This role involves achieving company objectives in sales, service, safety, quality, and appearance. The manager will partner with the Director of Operations and General Manager to develop and implement marketing and up-selling initiatives to maximize revenue. Key responsibilities include monitoring and improving guest satisfaction, ensuring a positive and productive working environment, maintaining food production standards, and collaborating with the Director of HR on team development and management. The role also focuses on cost minimization, waste reduction, proper cash handling, and ensuring all paperwork is completed accurately and on time. The manager will also oversee scheduled labor to align with company objectives and ensure adequate staffing while meeting labor cost goals. Compliance with all federal, state, county, and municipal regulations regarding health, safety, and labor is essential. The manager may also need to fill in where needed to ensure guest service standards and efficient operations, and perform other duties as assigned.

Requirements

Strong supervisory and leadership skills.
Excellent interpersonal skills with a focus on customer service.
Excellent time management skills.
Excellent organization skills and attention to detail.
Familiarity with food handling, safety, and other restaurant guidelines.
Proficient with Microsoft Office Suite or related software.
High school diploma or equivalent required.
Previous restaurant experience required.
Successful completion of corporate training program required.

Nice To Haves

management experience preferred.

Responsibilities

Hires and trains restaurant staff.
Organizes and oversees the staff schedules.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with restaurant policy.
Achieve company objectives in sales, service, safety, quality, and appearance of restaurant.
Develop and implement marketing and up-selling initiatives to promote restaurant food and beverage and services and to maximize overall revenue.
Monitor and assess product, service, and satisfaction trends, evaluate, and address issues and make improvements accordingly.
Ensure restaurant atmosphere is making guests feel welcome and are given responsive, friendly, and courteous service at all times.
Communicate in a polite and professional manner with our guests and coworkers, while creating a positive and productive working environment as well as holding the team accountable to expected results and standards.
Responsible for maintaining food production standards as per the Graziano’s Manual and Specifications.
Collaborate closely with Director of HR in recruiting and developing team members, as well as providing supervision and professional development, conducting counseling, performance evaluations and delivering recognition and reward.
Ensure to minimize costs including food, beverage, supply, utility, and labor costs.
Making every attempt to limit waste, always concerned with food preparation and consistency.
Ensure cash handling procedures in accordance with restaurant policies.
Overview all required paperwork, including forms, reports, schedules are organized and completed in timely manner.
Review each location scheduled labor to ensure alignment with companies’ objectives and ensure restaurant manager anticipates business activity while ensuring that all positions are staffed as needed and labor cost objectives are met.
Knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guest.
Fill in where needed to ensure guest service standards and efficient operations.
Performs other duties as assigned.