Restaurant Manager

Mexican Sugar•Irving, TX

11d•$60,000 - $75,000•Onsite

About The Position

At Mexican Sugar, bold flavor and elegant presentation come together to create refined Pan-Latin dining experiences. Everything we serve is made from scratch using authentic ingredients and traditional cooking methods. We bring a lavish, authentic Latin American atmosphere to life for our Guests, powered by the talents and contributions of every person on the team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails and premium tequilas is a must. We are seeking an experienced Manager to lead successful shifts and support front-of-house operations at Mexican Sugar. As a Service Manager, you will prepare the restaurant and team for service, uphold our standards and create a luxurious Latin American environment for our Team Members and Guests.

Requirements

2+ years of restaurant management experience in a high-volume, full-service environment
Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards
Results-driven, trustworthy and team-oriented leadership style
Strong communication, organization and problem-solving skills
Food Manager certification required
Ability to work days, evenings, weekends and holidays as business needs require
Must be able to stand for extended periods and lift up to 50 pounds.

Nice To Haves

Premium, upscale or high-end restaurant experience preferred
Bilingual English and Spanish skills are a plus

Responsibilities

Lead successful shifts through thoughtful preparation, clear communication and consistent follow-through
Drive sales through memorable Guest experiences and high-energy, service-oriented leadership
Monitor labor, staffing and productivity and make adjustments as needed
Support scheduling, inventory, ordering and cost-control responsibilities
Maintain a safe, organized and polished restaurant
Deliver attentive service that remains two steps ahead of our Guests’ needs
Maintain a visible presence and conduct regular table visits and restaurant walkthroughs
Resolve Guest concerns promptly, professionally and with sound judgment
Ensure food and beverages meet our quality, recipe and presentation standards
Partner with the Culinary and Bar Teams to deliver seamless service
Support special events and activations that bring Mexican Sugar’s Brand DNA to life
Assist with hiring, onboarding, training and developing Team Members
Ensure the team has the knowledge, tools and resources necessary to succeed
Create a positive, accountable culture through consistent coaching, recognition and feedback
Foster strong communication and collaboration between the front-of-house and culinary teams
Own your designated Area of Responsibility and its operational and financial results
Complete assigned scheduling, inventory, training and administrative responsibilities accurately and on time
Identify opportunities for improvement and communicate thoughtful solutions
Participate in Manager meetings and support other AORs when business needs require
Complete opening and closing responsibilities and ensure the restaurant is prepared for service
Maintain accountability for service execution, cleanliness and operational readiness
Ensure responsible alcohol service and proper food safety, sanitation and workplace safety practices
Follow our policies and all applicable legal and regulatory requirements