Restuarant Manager

MBK Senior Living • Scottsdale, AZ

18d • Onsite

About The Position

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more!

Job Summary: To direct the service in the restaurant, assign wait staff to sections, seat residents, provide beverage service, enforce the dress code among wait staff, and assist in all restaurant operations as needed. Provide direction to hosts and servers. Plans, coordinates and implements special events.

Requirements

• High school diploma or equivalent
• Experience handling food and practicing proper sanitation methods
• Experience managing team members in a restaurant and/or dinning setting
• Knowledge of business and management principles involved in strategic planning, leadership techniques, production methods, and coordination of people and resources
• Knowledge of principles and processes for providing customer and personal service; including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to lead; demonstrate awareness of team dynamic, inventory, safety, cleanliness, and budgeting
• Skilled communicator: ability to effectively convey information verbally and in writing

Responsibilities

• Recruits, interviews, hires, and trains hosts and servers
• Directs hosts and servers in the daily operation and cleaning of the restaurant and server areas.
• Determines needs for departmental staffing.
• Performs financial duties to include managing monthly operating budget and participating in the development of the annual budget.
• Partners with the Executive Chef on menu development and menu presentation, conducting plate waste studies, and monitoring meal delivery timeliness.
• Communicates policies and mentors team members.
• Ensures that the restaurant is clean and suitable for meal service prior to the beginning of service.
• Promptly reports or addresses any unsafe conditions or equipment problems.
• Ensures that each resident’s meal is accounted for.
• Delegates service tasks to the servers.
• Recognizes and understands the needs of the department and reports concerns to the Assistant General Manager/ General Manager.
• Assists with preparing meals for special events.
• Properly stores food and supplies.
• Uses cleaners and other hazardous materials according to department procedure.
• Promptly reports any unsafe conditions or equipment.
• Increases team member recognition and rewards through promotion of INSPIRE and leadership awards programs.
• Attends and participates in training, in-services, and team member meetings as requested.
• Understands and is able to implement all emergency plans including fire, earthquake and other disasters. Assists in monthly training for team members and yearly evacuation plans for team members and residents.
• Performs other duties as assigned.
• This position has some direct reports and serves as a coach and mentor for other positions in the department.

Benefits

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun-filled, energetic environment that's centered in hospitality and high-quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources
• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED