Milwaukee Area Restaurant Manager - Chili's
About The Position
Chili's Managers are wired for hospitality and are passionate about connecting with Team Members and Guests. The role fosters a win-together atmosphere that rewards teamwork and going above and beyond. Managers are expected to lead the team through high-energy shifts, exceed guest expectations, and ensure financial responsibilities are met. They are the critical link to making it all happen, driving top business results while maintaining a fun work environment. The position involves leading the team, ensuring operational and quality standards, identifying and resolving issues, fostering open communication, influencing team member behaviors, and driving business results through cost control and operational systems. Managers are also responsible for hiring, training, retaining, and developing team members, driving guest engagement, and practicing safe food handling procedures. They must communicate and embody Chili's culture and Cultural Beliefs.
Requirements
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
Responsibilities
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
