Restaurant Manager

North Italia•Phoenix, AZ

8d•Onsite

About The Position

North Italia is seeking a Restaurant Manager to join their passionate and highly respected team. This role reports to the General Manager and is responsible for leading and inspiring others to deliver great hospitality. The ideal candidate will manage shifts, understand food and wine, handle requests with poise, foster continuous learning, work the floor to improve service and efficiency, collaborate with the kitchen on quality, and run the restaurant as if an owner. This position requires a passion for creating memorable dining experiences, a commitment to safety and cleanliness, and a dedication to coaching and developing the team in a high-volume environment.

Requirements

2+ years of full-service, high-volume restaurant management experience
Demonstrated working understanding of business operations and financials
Strong communication skills
Dependable, reliable, and motivated
Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
Must be able to work closing shifts, weekends, and holidays as needed
Able to grasp, reach overhead, push, lift, and carry up to 50 pounds

Nice To Haves

Prior POSitouch, Crunchtime, and Open Table experience is a plus

Responsibilities

Manage shifts which include daily decision making, scheduling, and planning
Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
Manage on-the-fly requests with ease and poise creating a calm and positive work environment
Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
Be responsible for running the restaurant as if an owner