Restaurant Manager

Shake Shack•Chicago, IL

2d•Onsite

About The Position

Shake Shack is a fast-growing hospitality brand committed to its mission to "Stand For Something Good" by prioritizing its people, neighborhoods, and doing the right thing. The company focuses on crafting unforgettable experiences for guests and offers extensive learning opportunities to make a lasting impact on its business, restaurants, and communities. As a member of the #ShackFam, employees receive hands-on mentorship, training, and growth potential within a fun and inclusive environment. Shake Shack originated as a hot dog cart in New York City's Madison Square Park, founded by Danny Meyer, and evolved into a permanent stand, maintaining its roots in fine dining and community giving. The company is dedicated to high-quality food served with a high level of hospitality, fostering a positive work environment and a culture of Enlightened Hospitality. Shake Shack is committed to developing future leaders, providing tools, resources, and learning opportunities, and has been recognized for its Inclusive Policies & Practices, offering employee-led resource groups, mentorship, and career-growth opportunities.

Requirements

2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations

Nice To Haves

Food handler certification, preferred

Responsibilities

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations

Benefits

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively
Weekly Pay
Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance
Employer Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities
Eligibility criteria applies