Restaurant Manager

KFC•Oxnard, CA

58d•Onsite

About The Position

The incumbent is expected to lead a multi-million-dollar business. Their main responsibilities include managing day-to-day operations, overseeing team members and shift supervisors, and building the capabilities of the team. They are also responsible for fostering a strong store culture, providing exceptional customer service, and coaching team members.

Requirements

Previous customer service or cashier experience desirable.
Proficiency using Microsoft Office suite (Word and Excel).
Internet explorer
MS Word/Excel
Regular access to personal vehicle
Clear speech and good hearing both face to face and on the phone; hears well in noisy social environments.
Clear vision at 20 inches or less with or without corrective lenses; vision sufficient to drive motor vehicles safely with or without corrective lenses.
Uses critical thinking skills to interpret information furnished in written, oral or schedule form.
Makes sound decisions and sets goals based on available information and evaluates situations and requirements to plan and adjust work accordingly.
Projects accurate future occurrences based on current or historic data.
Must be able to work with supervision; able to make decisions about the severity of variable situations and evaluate the most appropriate response; able to make appropriate decisions related to customer requests.
Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents, biohazards such as bloodborne pathogens, sewage, or building waste.

Responsibilities

Perform and direct overall restaurant management including inventory and cash control systems.
Ensure that all local and national health and food safety codes are maintained, and company safety and security policies are followed.
Recruit, hire, train and develop high quality team members.
Maintain a positive work environment dedicated to promoting our culture and values.
Responsible for all food and beverage quality, service, and cleanliness standards within the restaurant.
Ensure that operational and training standards are consistently maintained.
Respond to customer concerns, both written and verbal, with the ability to creatively solve problems.
Conduct performance evaluations and recommend promotions or corrective actions when necessary.
Create a happy and safe work environment.
Ensuring restaurant plans and marking incentive are being implemented.
Holds team members accountable for by performance management process.
Recognizes employees for exceptional performance and embodying or core values using Our RBD Value Card to reinforce breakthrough results and to help them and you become a values Ambassador.
Attending staff, departmental, and required meetings.
Following cash handling, safety, and security procedures.
Adhering to KFC and City/State/United States safety regulations.
Demonstrating knowledge of and compliance with RBD’s Human Resources policies and processes.