Restaurant Manager

IHOP 1775 American Fork•American Fork, UT

13d•Onsite

About The Position

IHOP is seeking a hungry, humble, and smart individual for a full-time Restaurant Manager position. This role involves overseeing daily operations, providing staff support, ensuring positive guest experiences, and maintaining high standards of quality, cleanliness, and sanitation. The manager will also be responsible for employee development through feedback, hiring and training new staff, preparing various operational reports, ordering supplies, identifying and addressing operational opportunities, approving discounts, and prioritizing safety and security.

Requirements

Open availability
Awareness of events in the local area to ensure proper staffing
Willing to work at any local units or possibly relocate

Responsibilities

Overseeing the entire operation during scheduled shifts
Making daily decisions
Providing consistent support to staff
Ensuring positive and consistent guest interactions
Upholding standards
Maintaining excellent product quality
Ensuring high levels of cleanliness and sanitation
Providing employees with consistent and appropriate feedback
Ensuring all employees adhere to the company's uniform standards
Performing line checks in the galley throughout the shift
Staffing the unit appropriately
Interviewing, hiring, and training high-quality hourly candidates
Conducting orientations for new employees
Preparing various reports at the end of each shift (e.g., Daily Sales Reports, Daily Cash Interims, Daily Labor controls)
Preparing food production checklists
Ensuring the proper implementation of company recipes
Ordering food, small wares, uniforms, and other necessary products
Identifying operational opportunities and implementing plans to address them
Approving and signing all food or beverage discounts
Prioritizing the safety and security of both employees and guests