Restaurant Manager

BTC ST PETERSBURG LLC • Saint Petersburg, FL

97d • Onsite

About The Position

This position is responsible for leading a team of restaurant staff to meet company standards and execute efficient restaurant operations. The ideal candidate will have a proven track record of success in restaurant management, a passion for hospitality and a dedication to exceeding guest expectations. To be successful in this role, you should be a thoughtful leader and a confident decision-maker.

Requirements

• At least three years of management experience in a full service restaurant
• Exceptional communication, leadership and interpersonal skills
• Strong business acumen with a results-oriented mindset
• Knowledge of industry standards and food safety requirements

Nice To Haves

• Associate's degree in Hospitality Management, Business Administration, or related field preferred

Responsibilities

• Arrive to work on time and ready to work, neat and well-groomed, according to company dress and appearance standards.
• Build sales and guest counts through leadership by continuously and positively representing the restaurant as a positive member of the community.
• Maximize sales and profits by teaching, coaching, and upholding sales and service techniques to ensure a great guest experience.
• Clearly communicate priorities concerning restaurant readiness, the menu, and promotions through regular meetings with the restaurant team.
• Know each team member’s name and genuinely greet and interact with our team throughout every shift.
• Model ways to delight guests and team members with personalized service and acts of caring.
• Plan for business by accurately and timely purchasing supplies and scheduling the team.
• Lead and motivate team members to deliver an excellent guest experience.
• Proactively handle all team and guest requests or concerns quickly with caring and fairness.
• Maintain consistent staffing levels of the well-qualified front of the house & heart of the house team members.
• Manage team performance with clear feedback, recognition, reviews, coach/teach, and discipline.
• Identify and develop team members for future leadership roles.
• Ensure the restaurant’s appearance and cleanliness meet our guests’ expectations by upholding the highest standards, sanitation levels, and equipment/facilities maintenance.
• Manage costs regarding labor, food, smallwares, beverage, bar supplies, set-up, etc.
• Identify and develop solutions to improve the team and guest experience.
• Hold self and team members accountable for attitude, behavior, results, and company standards/systems (such as appearance, floor plan management, service steps).
• Inventories, orders and maintains sufficient levels of product, small wares and the tools necessary to provide an excellent experience for our guests.
• Take pride in making food and beverage looks and tastes great.

Benefits

• Competitive salary commensurate with experience
• Performance-based incentives and bonus opportunities
• Comprehensive benefits package, including health insurance, paid time off, and 401k options
• Health Insurance options
• Dental Insurance option
• Vision Insurance option
• 401k with company matching
• Paid time off program
• Employee dining discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree