Restaurant Manager
About The Position
El Dorado Kitchen is seeking a Full-Time Floor Manager to join their award-winning hospitality team in Sonoma. This role is central to the restaurant's mission of providing exceptional guest experiences. The ideal candidate will be part of the management staff, responsible for greeting guests, taking orders, serving food and beverages, processing payments, and ensuring guest satisfaction. The position also involves assisting in maintaining the restaurant space and supporting the team culture through mentorship and leadership. El Dorado Kitchen emphasizes a positive, professional, and healthy work environment, focusing on personal touches for guests and team member development.
Requirements
- Two years of experience as a casual upscale dining Server or equivalent.
- One year of supervisory experience.
- Ability to communicate effectively in English with guests, management, and co-workers.
- Food Handler Certification.
- Stay organized and think clearly while analyzing and resolving challenges with sound judgment.
- Work collaboratively with vendors and back-of-house team members in a fast-paced environment.
- Perform duties with efficiency and meticulous attention to detail.
- Thrive as part of a cohesive team while contributing to a joyful work environment.
- Communicate clearly and legibly in all interactions.
- Handle basic mathematical calculations accurately.
- Work independently with minimal supervision while supporting team goals.
- Complete knowledge of state liquor regulations, particularly those regarding service to minors and intoxicated persons.
- Proper maintenance and operation of all restaurant equipment.
- Complete knowledge of and compliance with all company and departmental service standards and policies.
Nice To Haves
- High school diploma
- Computer training on POS systems
- Prior guest relations training
- Basic proficiency in Microsoft Office
Responsibilities
- Greet, escort, and thank guests upon departure.
- Take food and beverage orders with expertise and enthusiasm.
- Retrieve and serve alcoholic/non-alcoholic beverages and food orders according to high service standards.
- Process payments efficiently while maintaining proper cash handling procedures and security protocols.
- Ensure the security and confidentiality of all guest information.
- Create excellent guest experiences that ensure satisfaction and build lasting memories.
- Assist in maintaining the restaurant space and equipment.
- Support management in fostering a positive, cohesive team culture through mentorship and leadership.
- Train team members on service excellence and hospitality standards.
- Operate POS and reservation systems (TOAST and OpenTable).
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code.
- Speak confidently about wines by the glass, signature EDK cocktails, and beer selections.
- Understand all menu items, including prices, preparation methods, ingredients, and quality standards.
- Comply with state liquor regulations, particularly regarding service to minors and intoxicated persons.
- Ensure proper maintenance and operation of all restaurant equipment.
- Adhere to all company and departmental service standards and policies.
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Legal Assistance
- Transportation Benefits
- Voluntary Benefit Center for Ancillary Coverages like Critical Illness, Hospital Indemnity, Travel Insurance, Pet Wellness and more
- 401k Retirement savings program (available for all full and part time employees over the age of 21)
- Vacation
- Travel + Dining Discount to stay and dine at sister locations
- Bonus award for milestone years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
