Restaurant Manager - Denver Region

Quality Brand Group • Edgewater, CO

1d • Onsite

About The Position

Quality Brand Group LLC, a multi-store franchisee of Dunkin’ locations across Arizona, Colorado, Florida, Nevada, and Texas, is seeking passionate individuals to join their team. They pride themselves on creating an environment for personal growth, empowering employees to deliver memorable experiences, and fostering a friendly atmosphere of respect and dignity. The Restaurant Manager will administer, direct, and oversee the effective recruitment and development of team members, ensuring the proper implementation of operational standards for quality, service, and cleanliness. This role involves operating the restaurant cost-effectively by setting and achieving sales and profitability goals, with accountability for the store's full P&L statement. The manager must demonstrate strong leadership, remain engaged with customer and employee needs, and drive continuous improvement in store operations. During their assigned shift, they are responsible for managing processes and people to deliver a great and friendly guest experience, ensuring product preparation meets standards, and overseeing the service delivered by the store team. Leadership, direction, and motivation will be provided to the store team, and the manager will be responsible for counseling, disciplining, promoting, or firing store-level employees.

Requirements

• Experience in the food service industry is required
• Food Safety, Serve Safe Certification
• Must be able to fluently speak/read English
• Math and writing skills
• Restaurant, retail, or supervisory experience required
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations
• Passion for Results – set compelling targets and deliver on commitments
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team
• Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply)
• Requires one to lift 30 to 50 pounds
• Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Nice To Haves

• Highly motivated, enthusiastic, with demonstrated ability to think and work independently

Responsibilities

• Leading operational excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controlling expenses
• Utilizing effective communication and coaching skills
• Managing purchasing, scheduling, sales, training and physical facilities maintenance

Benefits

• Medical, Dental and Vision Insurance
• Prescription Coverage
• HealthCare and Dependent Care Flexible Spending Accounts (FSA)
• Short Term Disability / Long Term Disability 100% Company Paid
• Life Insurance / Accidental Death and Dismemberment Insurance 100% Company Paid
• Paid sick leave in compliance with Colorado’s Healthy Families and Workplaces Act (HFWA)
• Paid Vacation
• Paid Bereavement Days
• 401(k) Plan with Company Match
• Pet Health Insurance and Pet Discount Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed