Meddys Restaurant Manager.
About The Position
Meddys is a full-service restaurant with an ordering counter, offering high-quality, healthy Mediterranean cuisine served quickly at affordable prices. Founded in 2014, Meddys provides a unique dining experience with delicious food and friendly service in a modern atmosphere. Fresh, healthy food and hospitality are central to our mission, with dishes made to order using the freshest locally sourced ingredients. We cater to dietary needs and offer a welcoming guest experience. Meddys is expanding across the central Midwest, creating opportunities for career growth within a fast-growing brand. We value hospitality, quality, and a welcoming guest experience.
Requirements
- Able to consistently work 50 hours a week
- Must be available to work nights and weekends
- Maintain reliable transportation and travel to every store location in the region if necessary
- Must be of legal age to serve alcoholic beverages
- Able to work on your feet for 10+ hour shifts
- Customer service experience
- Maintain a clean and professional appearance
Nice To Haves
- No Restaurant Experience Required
Responsibilities
- Handle food and beverage with knowledge and care to prevent foodborne illnesses.
- Utilize in-house standards to increase customer satisfaction and team efficiency.
- Deliver orders to guests and bus tables in a cyclical pattern.
- Provide drink refills and table service.
- Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
- Deliver and explain complimentary pita bread to every dine-in guest.
- Ensure food meets the brand's taste, temperature, aesthetic, and portion standards.
- Fulfill complete orders for guests in a timely manner by prioritization and double checking.
- Perform exemplary customer service at the ordering counter, identifying guest needs.
- Echo “Welcome to Meddys” and give departing guests a farewell.
- Promote, exhibit, and deliver a culture of excellence, growth, and candor.
- Make exceptions for guests even when it’s difficult.
- Hold yourself and coworkers accountable with integrity and empathy.
- Perform cash and credit sales responsibly, limiting errors and ensuring accuracy.
- Stay aware of surroundings and keep coworkers safe from unnecessary risk.
- Keep managers informed of any need-to-know information.
- Fulfill the requirements of your assigned shift position and help others when needed.
- If bartending, serve in accordance with Alcoholic Beverage Control Guidelines.
- Introduce trainees to the team, provide a tour, ensure they have necessary training materials, and act on relevant new details from trainees.
- Demonstrate and explain proper methods for practical tasks, supervise trainees, provide feedback, and repeat until proficiency is acceptable.
- Delegate tasks to FOH employees to ensure everyone on shift has a task.
- Perform closing duties and properly secure the restaurant after operating hours.
- Monitor hourly labor percentages, acting on trends to minimize costs and maximize service.
- Read reviews, reaching out to guests to identify constraints and resolve service disparities.
- Prevent misreporting of clock in and out times, ensuring fair compensation.
- Treat existing, potential, and past employees indiscriminately in relation to protected categories as outlined by EEOC and ADA laws and guidelines.
- Ensure the End of Day Deposit is submitted completely and accurately according to standing policies and procedures.
- Audit credit card bar tips and corresponding receipts.
Benefits
- Health Insurance: Medical, Dental, and Vision
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
