Meddys Restaurant Manager
About The Position
Meddys is a full-service restaurant with an ordering counter, offering high-quality, healthy Mediterranean cuisine served quickly at affordable prices. Founded in 2014, Meddys provides a unique dining experience with delicious food and friendly servers in a relaxed, modern atmosphere. Fresh, healthy food and hospitality are central to our mission, with every dish made to order using the freshest locally sourced ingredients. We strive to tailor orders to dietary needs and offer signature cocktails. Meddys is rapidly expanding across the central Midwest, creating opportunities for career growth. We value hospitality, quality, and a welcoming guest experience.
Requirements
- Able to consistently work 50 hours a week
- Must be available to work nights and weekends
- Maintain reliable transportation and travel to every store location in the region if necessary
- Must be of legal age to serve alcoholic beverages
- Able to work on your feet for 10+ hour shifts
- Customer service experience
- Maintain a clean and professional appearance
Nice To Haves
- No Restaurant Experience Required
Responsibilities
- Handle food and beverage with knowledge and care to prevent foodborne illnesses.
- Utilize in-house standards to increase customer satisfaction and team efficiency.
- Deliver orders to guests and bus tables in a cyclical pattern.
- Provide drink refills and table service.
- Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
- Deliver and explain complimentary pita bread to every dine-in guest.
- Ensure food meets taste, temperature, aesthetic, and portion standards.
- Fulfill complete orders for guests in a timely manner by prioritization and double checking.
- Perform exemplary customer service at the ordering counter, identifying guest needs.
- Promote, exhibit, and deliver a culture of excellence, growth, and candor.
- Make exceptions for guests even when it's difficult.
- Hold yourself and coworkers accountable with integrity and empathy.
- Perform cash and credit sales responsibly while limiting errors and ensuring accuracy.
- Stay aware of surroundings and keep coworkers safe from unnecessary risk.
- Keep managers informed of any need-to-know information.
- Fulfill the requirements of your assigned shift position and help others with theirs.
- If bartending, serve in accordance with Alcoholic Beverage Control Guidelines.
- Introduce trainees to the team, provide a tour, ensure they have necessary training materials, and act on relevant new details.
- Demonstrate and explain proper methods for performing tasks, supervise trainees, provide feedback, and repeat until proficiency is acceptable.
- Delegate tasks to FOH employees to ensure everyone on shift has a task.
- Perform closing duties and properly secure the restaurant after operating hours.
- Monitor hourly labor percentages, acting on trends to minimize costs and maximize service.
- Read reviews, reaching out to guests to identify constraints and resolve service disparities.
- Prevent misreporting of clock in and out times, ensuring fair compensation.
- Treat existing, potential, and past employees indiscriminately in relation to protected categories.
- Ensure the End of Day Deposit is submitted completely and accurately.
Benefits
- Health Insurance: Medical, Dental, and Vision
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
