Restaurant Manager- Miami Beach
About The Position
Join an iconic steakhouse brand in one of the World’s greatest waterside locations and lead a team committed to outstanding food, genuine hospitality, and memorable guest experiences. Shortly concluding a huge refurbishment and ongoing investment in this flagship property Smith & Wollensky is now seeking an experienced, hospitality-driven Restaurant Manager to join our growing Miami leadership team. This is an exciting opportunity for a polished restaurant professional who thrives in an upscale, high-volume environment and is passionate about creating exceptional guest experiences. The Restaurant Manager will lead front-of-house operations, develop and motivate the service team, and help maintain the elevated standards for which Smith & Wollensky is known.
Requirements
- Previous restaurant or hospitality leadership experience.
- Experience in upscale dining, fine dining, or a high-volume restaurant environment strongly preferred.
- Confident leadership skills with the ability to motivate, coach, and hold team members accountable.
- Excellent guest-service and problem-solving abilities.
- Strong communication and listening skills.
- Sound judgment and the ability to make independent decisions in a fast-paced environment.
- Ability to communicate effectively and professionally with guests, team members, vendors, and Company leadership.
- High school diploma or equivalent required.
- ServSafe Food Protection and responsible alcohol service certifications required.
Nice To Haves
- Bilingual English/Spanish communication skills are a plus.
- Hospitality degree preferred.
Responsibilities
- Manage and direct the daily operations of an assigned front-of-house service department.
- Lead all FOH operations in the absence of the General Manager and Assistant General Manager.
- Recruit, interview, hire, train, schedule, coach, counsel, and develop team members.
- Assign and direct work, conduct performance reviews, resolve employee concerns, and administer disciplinary action when appropriate.
- Determine staffing levels based on business needs, manage breaks and shift cuts, and authorize overtime.
- Maintain a visible presence on the dining room floor, engaging with guests and supporting the service team.
- Address guest concerns promptly, professionally, and with sound judgment.
- Support sales-building strategies established by the General Manager and the Company.
- Monitor labor costs and make operational decisions that support both service standards and financial performance.
- Ensure compliance with Company policies and all applicable food safety, sanitation, allergy awareness, responsible alcohol service, OSHA, and employee-relations requirements.
- Effectively use Company systems for point-of-sale, hiring, scheduling, inventory, and labor management.
- Perform the responsibilities of other members of the management team when needed.
- When assigned to the bar department, oversee beverage inventory, ordering, and variance control.
Benefits
- Medical, dental, and vision insurance
- 401(k) with Company match
- Paid time off
- Career growth and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
