Restaurant Manager

North Italia • Houston, TX

4h • Onsite

About The Position

North Italia is hiring immediately for a Restaurant Manager. This position reports to the General Manager and involves working with a passionate and highly respected team committed to leading and inspiring others to deliver great hospitality every time. As a Restaurant Manager, you will be responsible for managing shifts, including daily decision-making, scheduling, and planning. You will ensure the highest standard in guest experience by understanding flavors, aromas, and characteristics of food ingredients and wines. The role requires managing on-the-fly requests with ease and poise, fostering continuous learning, and actively working the floor to improve service and efficiency. You will also work directly with the kitchen team to evaluate prep levels and food quality. North Italia, established in 2002 under Fox Restaurants Concepts, is known for crave-worthy, from-scratch modern Italian food in a contemporary, welcoming environment. The company prioritizes quality and details in all aspects, from food to team members and guest experience. North Italia joined The Cheesecake Factory Incorporated in 2019, benefiting from its history, culture, and passion for excellence, serving over 40,000 employees in more than 200 full-service restaurants. The company is recognized as one of Fortune’s 100 Best Companies to Work For®, caring for staff, giving back to communities, and working towards a sustainable future. They are an equal opportunity employer committed to an inclusive and welcoming workplace, offering reasonable accommodations to job applicants with disabilities. You will thrive in this position if you are passionate about creating memorable dining experiences, dedicated to creating a safe environment through high standards for product quality and cleanliness, committed to driving continuous improvement by coaching and developing the team, and service-oriented in a high-volume environment.

Requirements

• 2+ years of full-service, high-volume restaurant management experience
• Demonstrated working understanding of business operations and financials
• Strong communication skills
• Dependable, reliable, and motivated
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
• Must be able to work closing shifts, weekends, and holidays as needed
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds

Nice To Haves

• Prior POSitouch, Crunchtime, and Open Table experience

Responsibilities

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
• Be responsible for running the restaurant as if an owner

Benefits

• Medical, dental and vision
• Company-paid group life insurance
• Short term disability and long-term disability
• Paid time off including vacation and sick time
• Health Savings Account
• 401k plan with company match
• Tuition assistance
• Eligible for up to 50% next day pay (exclusions apply)
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees