Restaurant Manager, Horse & Plow

Kohler Co. • Kohler, WI

2d • Onsite

About The Position

The Restaurant Manager is responsible for managing all food and beverage operations in accordance with company standards. This role involves meeting projected targets for sales, profits, and expenses while ensuring excellent customer satisfaction and associate engagement. Key areas of focus include P&L responsibility, service standards, food, wine, liquor, and labor costs, promotions, and menu development.

Requirements

• Relevant restaurant management experience may be considered in lieu of a degree.
• Demonstrated ability to understand and positively impact P&L performance, including cost of sales, food costs, inventory control, and safety metrics, required.
• Ability to effectively lead and manage both front and back of house operations.
• Strong interpersonal, communication, and leadership skills are essential.
• Food Manager Certification and Village of Kohler Bartender License required, or the ability to obtain both certifications within the first 30 days of employment.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Nice To Haves

• Bachelor's degree preferred, but not required.
• Wine, beer, and spirits knowledge highly desirable.

Responsibilities

• Responsible for the profitability of the establishment, establishing cost controls, and monitoring sales and costs.
• Responsible for inventory control of all perishable and non-perishable goods.
• Supervise the quality control of standardizing all food and beverage service.
• Ensure areas are profitable according to plan and that quality service is provided.
• Ensure cash control policies and standards are maintained through the InfoGenesis Point of Sale system.
• Confer with the outlet Chef to formulate ideas, concepts, cost, and marketing of all menus.
• Develop financial, capital, and manpower plans with department managers.
• Maintain complete knowledge and strictly abide by government liquor regulations.
• Develop and maintain labor standards and utilize functionalities of Homebase platform to forecast.
• Responsible for creating a gracious dining experience for all guests.
• Obtain and utilize guest feedback in designing action plans to improve service.
• Monitor and handle guest complaints and ensure guest satisfaction.
• Work with Directors on major events to ensure profitable goals are met.
• Work with Communications and Brand teams to develop and maintain the image of the establishment.
• Responsible for gracious supervision of all associates within the establishment.
• Take a lead role in the training, integrating, and establishment of performance expectations.
• Provide overall direction, coordination, and evaluation of outlet personnel.
• Plan, assign, and direct work.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Establish performance expectations, regularly appraise performance against expectations, and provide ongoing feedback, reward, and redirection.
• Address performance issues and complaints and devise a plan of action to resolve the issues.

Benefits

• Day 1 benefits
• Access to applicable benefit programs from your first day on the job, with no waiting period.
• Competitive total rewards package to support your health and wellbeing
• Access to career growth and development opportunities
• A diverse and inclusive workplace
• A strong culture of innovation
• Performance bonus/variable incentive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree