Senior Restaurant Manager

BJ's Restaurants•Live Oak, TX

7d•Onsite

About The Position

BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams. We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust. This role involves managing all functions of the restaurant during opening, mid, or closing shifts, including hiring, managing, supervising, and training team members, and ensuring a Gold Standard guest experience. All management positions are classified as exempt, requiring more than 50% of time spent on managerial duties and regular exercise of independent judgment.

Requirements

A minimum of two years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Exceptional guest service orientation
Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion

Responsibilities

Perform Open / Mid-Day / Closing duties
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes
Manage local restaurant marketing, sales building, and community involvement
Facilitate and participate in Continued Education Program
Exercise discretion and independent judgment
Ensure 100% compliance with all Company policies and laws
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination recommendations to General Manager
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct Quarterly Food Reviews
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Coach, mentor, and discipline hourly team members
Monitor facilitate team member recognition
Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
Manage guest relations and guest recovery