Restaurant Manager, Siena Restaurant, Ambassador Hotel

Coury Hospitality•Wichita, KS

10d•Onsite

About The Position

This role is for a Restaurant Manager at Siena Restaurant, located within the Ambassador Hotel. The ideal candidate will lead day-to-day operations, ensuring exceptional service, food quality, and operational excellence. This includes creating a welcoming environment for guests, coaching and developing the restaurant team, managing reservations and staffing, and responding to guest concerns. The manager will also oversee financial performance, support marketing initiatives, and collaborate with culinary leadership to ensure seamless operations and unforgettable dining experiences. The core of the role is to curate unmatched moments for guests.

Requirements

Previous restaurant management or supervisory experience required.
Experience managing labor, scheduling, payroll, budgeting, and departmental financial performance.
Strong knowledge of restaurant operations, guest service, food safety, sanitation, and responsible alcohol service.
Demonstrated ability to recruit, coach, mentor, and develop high-performing teams.
Excellent leadership, communication, organizational, and problem-solving skills.
Ability to multitask while maintaining exceptional guest service and operational standards.
Ability to work flexible hours, including mornings, evenings, weekends, holidays, and special events based on business needs.
Food Handler Certification and Alcohol Service Certification, where required by law.
Ability to stand, walk, bend, reach, stoop, and move throughout the restaurant during the shift.
Ability to occasionally lift, carry, push, or pull up to 50 pounds.
Ability to assist with food and beverage service, dining room operations, and guest support as business needs require.
Ability to operate restaurant point-of-sale systems, reservation platforms, computers, and standard office equipment.
Ability to maintain professionalism while managing multiple priorities in a fast-paced restaurant environment.
Ability to work flexible schedules, including evenings, weekends, holidays, and special events.

Nice To Haves

Hotel, upscale restaurant, fine dining, or hospitality leadership experience preferred.
Experience using restaurant point-of-sale (POS) systems, reservation platforms, and scheduling software preferred.
Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

Lead the day-to-day operations of the restaurant while ensuring exceptional service, food quality, and operational excellence.
Create an environment where guests feel welcomed, valued, and cared for from arrival through departure.
Coach, mentor, and develop Restaurant Curators while fostering a culture of accountability, teamwork, and continuous improvement.
Recruit, interview, onboard, and develop talented team members with an emphasis on future leadership growth.
Conduct daily pre-shift meetings to communicate service priorities, menu knowledge, guest expectations, and operational updates.
Manage reservations, dining room flow, staffing levels, schedules, and labor resources to deliver exceptional guest experiences.
Monitor team performance and provide timely coaching, recognition, and performance documentation when needed.
Respond to guest concerns with professionalism, empathy, and urgency while creating service recovery opportunities that build guest loyalty.
Maintain the highest standards of cleanliness, sanitation, safety, and presentation throughout the restaurant.
Manage restaurant financial performance by overseeing labor costs, payroll, scheduling, cash handling, and departmental profitability.
Support marketing initiatives, promotions, community events, and programming that increase guest engagement and restaurant revenue.
Partner closely with Culinary leadership to ensure seamless communication, efficient operations, and exceptional dining experiences.
Take pride in creating a positive workplace where both guests and team members thrive.