Restaurant Manager

The Greystone Inn • Lake Toxaway, NC

11d

About The Position

Resting on the shores of Lake Toxaway, nestled in the lush embrace of the North Carolina mountains, you’ll find The Greystone. We are a personal hotel where our guests enjoy nostalgic pleasures, gracious hospitality and quiet beauty. Our point of difference is our ability to personalize a guest’s experience and we recognize that our team is our most valuable resource to accomplish this. Our continued success in providing the highest quality of accommodations, food, beverages and service to our guests depends on having quality people who truly enjoy the art of hospitality. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and has a genuine interest in the well-being of others around you, we invite you to join our team at The Greystone. The Position: Lake Toxaway at our front door, the North Carolina mountains at our back door. And in between, a gathering place and restaurant for our guests. Under the direction of our Restaurant General Manager, you will be assisting front of house staff in preparing for service, make sure the restaurant is clean and ensure the kitchen has enough inventory to maintain high-quality orders. Throughout service, monitor operations to ensure customers have a positive experience, answer any customer questions, help expedite orders and fill in wherever is needed. Additional responsibilities include: Ensuring incoming staff complies with company policy Training staff to follow restaurant procedures Maintaining safety and food quality standards Keeping customers happy and handling complaints Organizing schedules Keeping track of employees’ hours Ordering FOH and other supplies while staying within budget limitations Ensuring all end of day cash outs are correctly completed Interacting with guests to get feedback on product quality and service levels

Requirements

• Good organization skills
• Ability to adapt to a changing environment and handle multiple priorities
• Ability to stand throughout shift and occasionally lift up to 25 lbs.
• Ability to navigate steps/stairs on a regular basis

Responsibilities

• Assisting front of house staff in preparing for service
• Make sure the restaurant is clean
• Ensure the kitchen has enough inventory to maintain high-quality orders
• Monitor operations to ensure customers have a positive experience
• Answer any customer questions
• Help expedite orders
• Fill in wherever is needed
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Ordering FOH and other supplies while staying within budget limitations
• Ensuring all end of day cash outs are correctly completed
• Interacting with guests to get feedback on product quality and service levels

Benefits

• We are committed to taking care of you as our employee by providing opportunities to learn and grow with us, a fun-loving and welcoming environment, and appreciation for your hard work.
• If you enjoy helping others, working as a team, and building your experience in a booming hospitality industry, please consider joining us!
• The Greystone is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• The Greystone does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees