Mian Restaurant Manager
About The Position
The Restaurant Manager is responsible for ensuring proper staffing for forecasted volume and budgetary guidelines, managing labor and other expenses to budget, and the development and performance of FOH Assistant Managers, supervisors, and front-line staff. This role requires effective communication with leadership, front-line staff, support departments, and customers. The manager will be responsible for hiring, managing, and developing the food operations team, cultivating relationships with support departments, and ensuring appropriate information is disseminated to F&B staff. Collaboration with the marketing team on customer and team engagement plans, establishing performance and profit objectives for F&B outlets, and programming/updating menus and specials in Micros are key responsibilities. The role also involves the creation, implementation, and enforcement of F&B procedures, and setting and maintaining high standards for food quality, service, and overall culture. The manager must model integrity, service, and team engagement, and maintain open communication with Culinary, Stewarding, and Beverage Operations. Additionally, the position requires performing duties related to the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program and all other assigned duties.
Requirements
- Accredited degree or certification in hospitality management, culinary arts, catering or something similar and 3-5 years of experience in food & beverage front of the house/culinary management or a combination of the two preferred.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
- Possesses ability to work under pressure.
- Computer literate in Microsoft Office or Google Workspace applications.
- Must be able to use a computer to enter requisitions.
- Must be able to understand and communicate Material Data Safety Sheets to all team members.
- Must be detail oriented.
- Must possess excellent leadership / motivation skills.
- Must possess excellent organization and planning skills.
- Must possess budget and mathematical skills.
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
- 3 – 5 years F&B leadership role, in gaming or hospitality environment
- BA Degree in gaming/hospitality or related field
- Excellent oral and written communication skills.
- Excellent leadership / motivation skills.
- Excellent organization and planning skills.
- Excellent knowledge in various computers programs including Microsoft Office (Word, Excel, etc.).
- Budget and mathematical skills.
- Ability to communicate with Team members and guests
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
Nice To Haves
- Accredited degree or certification in hospitality management, culinary arts, catering or something similar and 3-5 years of experience in food & beverage front of the house/culinary management or a combination of the two preferred.
Responsibilities
- Ensuring proper staffing for forecasted volume and budgetary guidelines.
- Managing labor & other expenses to budget.
- Responsible for development & performance of FOH Assistant Managers, supervisors and front line staff.
- Effective communicator to leadership, front line, support departments and customers.
- Responsible for hiring, managing, developing the food operations team.
- Cultivates relationships with support departments ensuring expected outcome and team work.
- Communicates with operational departments and ensures appropriate information disseminated to F&B staff.
- Collaborates with the marketing team, creating plans to engage our customers and team.
- Establishes performance & profit objectives for properties F&B outlets.
- Programs/ updates menus and specials in Micros.
- Responsible for creation, implementation & enforcement F&B procedures.
- Responsible for setting & maintaining a high level of expectations for food quality, service & overall culture.
- Models a high level of integrity, service and team engagement in all areas of our operation and support departments.
- Maintains open lines of communication and creates a team atmosphere with Culinary, Stewarding and Beverage Operations.
- Performs the duties and responsibilities associated with the Illinois Gaming Board Statewide. Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.
- Performs all other duties as assigned.
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401K – 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont’s Blue Line Station
- Free Parking
- On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
