Restaurant Manager

IHOP 3650 Dallas•Dallas, TX

4d•Onsite

About The Position

IHOP is seeking a hungry, humble, and smart individual for a full-time Restaurant Manager position. This role involves overseeing daily operations during scheduled shifts, providing staff support, and ensuring positive guest experiences. Key responsibilities include upholding standards, maintaining product quality, cleanliness, and sanitation. The manager will provide employee feedback for development, ensure uniform adherence, and perform line checks for quality control. Staffing the unit appropriately through interviewing, hiring, and training is essential, along with conducting orientations. The role requires preparing end-of-shift reports (Daily Sales Reports, Daily Cash Interims, Daily Labor controls, etc.) to manage company assets, preparing food production checklists, and ensuring proper recipe implementation. Ordering necessary products and identifying/addressing operational opportunities are also key duties. The manager has authority to approve discounts and must prioritize employee and guest safety and security.

Requirements

Open availability
Awareness of events in the local area to ensure proper staffing
Willing to work at any local units or possibly relocate

Responsibilities

Overseeing the entire operation during scheduled shifts
Making daily decisions
Providing consistent support to staff
Ensuring positive and consistent guest interactions
Upholding standards
Maintaining excellent product quality
Ensuring high levels of cleanliness and sanitation
Providing employees with consistent and appropriate feedback to facilitate their development and enhance overall operations
Ensuring that all employees adhere to the company's uniform standards
Performing line checks in the galley throughout the shift to guarantee specifications on weights, temperatures, cleanliness, and organization
Staffing the unit appropriately
Interviewing, hiring, and training high-quality hourly candidates
Conducting orientations to ensure a positive start for each new employee
Preparing various reports at the end of each shift, such as Daily Sales Reports, Daily Cash Interims, Daily Labor controls, and others, which ensure the control of all company assets
Preparing food production checklists
Ensuring the proper implementation of company recipes
Ordering food, small wares, uniforms, and other necessary products to maintain operational standards
Identifying operational opportunities and implementing plans to address them
Approving and signing all food or beverage discounts
Prioritizing the safety and security of both employees and guests