Restaurant Manager - Front of House Director

Cooper Connect

13d

About The Position

We are looking for an enthusiastic Front of House Restaurant Manager to join our team at Chick-fil-A. This is a hands-on operational leadership role where you will own the guest experience, lead leaders, and drive excellence on the front lines. You will be empowered to make decisions, develop people, and elevate hospitality while working alongside an Owner/Operator and receiving world-class leadership support from Chick-fil-A. Your Impact Leading Front of House operations with a sharp focus on speed, accuracy, and genuine hospitality Coaching and developing a high-performance leadership team to confidently run high-performing shifts Managing a team of 50+ by setting clear expectations and holding people accountable to high standards Ensuring peak-period excellence by maintaining strong throughput in Drive-Thru, Mobile Thru, and Front Counter Implementing systems to improve productivity, reduce labor waste, and steward profitability Partnering cross-functionally with Back of House to ensure smooth handoffs and seamless guest experiences Maintaining a clean, safe environment that promotes food safety and team safety at all times Company: Chick-fil-A Arizona & Ocotillo Owner/Operator Laura Hasler is continuing to build a legacy with Chick-fil-A. Her dad became an Owner/Operator when she was 6 months old, so she's passionate about carrying out the legacy that the Cathy family and her dad started! Laura is passionate about offering long-term career growth opportunities in their local family business, or launching future Owner/Operators Chick-fil-A Arizona & Ocotillo is in the top 20% for customer satisfaction scores and they have goals to be in the top 20% in all metrics and grow multi-unit Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees

Requirements

2+ years of leadership experience in a fast-paced, guest-facing environment
Proven ability to train, coach, and develop leader
Confident communicator with strong command presence during busy shifts
Full-time open availability including Friday & Saturday
Passion for hospitality excellence and alignment with Chick-fil-A’s values

Responsibilities

Leading Front of House operations with a sharp focus on speed, accuracy, and genuine hospitality
Coaching and developing a high-performance leadership team to confidently run high-performing shifts
Managing a team of 50+ by setting clear expectations and holding people accountable to high standards
Ensuring peak-period excellence by maintaining strong throughput in Drive-Thru, Mobile Thru, and Front Counter
Implementing systems to improve productivity, reduce labor waste, and steward profitability
Partnering cross-functionally with Back of House to ensure smooth handoffs and seamless guest experiences
Maintaining a clean, safe environment that promotes food safety and team safety at all times