Restaurant Maintenance Technician - Multi-City (S Austin Market 1604)

Whataburger•Austin, TX

1d•Onsite

About The Position

As a Preventative Restaurant Maintenance Technician, you keep our restaurants running safely and reliably by performing scheduled maintenance, identifying potential issues, and supporting timely repairs across HVAC, commercial refrigeration, kitchen systems, and building components. You ensure work orders are completed accurately, efficiently, and on time to support smooth restaurant operations. You Make a Difference by proactively reducing downtime and extending the life of equipment, Serve with Heart by delivering safe, consistent, and high-quality maintenance that supports Family Members and enhances the guest experience, Win as One by communicating clearly and collaborating with Restaurant and MSC Leadership, and Move Forward Boldly by following standards, building technical skills, and adapting to new tools and technologies to deliver effective solutions.

Requirements

High school diploma or GED equivalent (or equivalent work experience).
Ability to work full-time hours and travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations.
Working knowledge of HVAC, refrigeration, electrical, and plumbing systems
Ability to diagnose, troubleshoot, and repair commercial kitchen and facility equipment
Strong problem-solving and time management skills
Ability to work independently in a fast-paced, multi-location environment
Effective communication and customer service skills
Valid driver’s license and ability to meet Whataburger MVR standards.
Ability to lift up to 50 lbs and safely work on ladders and rooftops.

Nice To Haves

Environmental Protection Agency (EPA) 608 Universal Certification

Responsibilities

Support an average of 40-45 restaurants.
Work an average of 42 hours per week, Monday through Friday.
Perform scheduled preventive maintenance on HVAC, refrigeration, commercial kitchen equipment, beverage stations and facility systems to ensure safe and reliable operation.
Complete routine maintenance tasks, service calls, and cosmetic repairs to maintain brand standards and support daily operations.
Perform basic troubleshooting and inspections to identify potential issues early, escalating complex or major repairs to MSC Technicians as needed.
Execute and manage assigned maintenance work orders accurately and on time using mobile technology and work order systems, in alignment with service level expectations.
Respond to restaurant maintenance needs and service requests to help minimize equipment downtime and operational disruptions.
Perform maintenance tasks across electrical, plumbing, and general facility systems within defined scope.
Maintain parts inventory, tools, and a clean, organized work environment, including company vehicle.
Communicate effectively with Restaurant and MSC Leadership and ensure all work is performed safely and in compliance with company standards.

Benefits

Base compensation $26/hr; paid weekly
Bonus Program that scales up to 2.5X payout potential based on company results
Company Vehicle and gas card provided
5 weeks PTO
Paid Corporate Holidays
Paid Parental Leave
401(k) match $1/$1 up to 4%
Competitive Medical, Dental and Vision Benefits
Short-term and Long-term Disability Benefits
Opportunities for Career Development and Growth
Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
Tablet and phone provided
Discounted Meals for You and a Guest
Wireless Service Discounts
Computer & Software Discounts
Fitness / Gym Discounts
Awards and recognition for all you do
Retirement Celebration Program