RESTAURANT HOST

Camp Richardson•South Lake Tahoe, CA

13d•Onsite

About The Position

Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Requirements

Provide excellent customer service to meet and exceed customer expectations
Present a positive image of the company in an upbeat, professional manner
Ability to work a variety of day, night, weekend and holiday shifts
Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
Ability to stand for long periods of time
Ability to lift 25-50 lbs occasionally
Obtain California Food Handler Certification within 1 month of employment
Works well under pressure
Ability to problem solve and handle customer issues
High School Diploma or equivalent
Minimum (6) months in a restaurant establishment

Responsibilities

Greet all guests as they enter the restaurant in a professional and timely manner
Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
Handle all customer questions and complaints in a positive and proactive manner
Possess thorough knowledge of restaurant and bar menu promotions and specials
Proficiency with cash handling and credit card transactions
Promote teamwork by assisting Servers and Busser/Runners in dining area when needed
Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable

Benefits

401K plan for seasonal and year-round employees, with company matching after 1 year
56 hours of paid sick time which can also be used as PTO
Medical, Vision, Dental, Pet Insurance for year-round employees
Employee parking on site
Competitive pay rates
Employee Assistance Program
Returning seasonal job offers
50% discount off hotel rooms & camp site (based on occupancy and GM approval)
50% discount off retail merchandise (including jewelry)
25% off Deli & Convenience
50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
Site 50% discounted meals while on the clock
Working for ExplorUS which allows ability to transfer to other locations throughout the US