Restaurant Host

Dorchester Collection•Los Angeles, CA

4d•$32•Onsite

About The Position

We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Host/ess you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Requirements

While performing the duties of this job, the employee is regularly required to talk, and hear.
The Host is frequently is required to walk and stand for up to 8 hours.
Ability to bend, stoop, crouch, use hand, finger and wrist dexterity.
The employee must regularly lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.
You’ll bring your unique personality and passion to the role and the team.
Communication is what keeps our departments running perfectly.
English is the primary language used in our hotel. You can comfortably communicate in this language.
Attention to detail is critical for this role.
Our hotels operate nonstop, this requires flexibility from everyone on the team.
Computer Knowledge

Responsibilities

You will be responsible for spending time getting to know our guests, building relationships and expanding on their knowledge of our guests during their day.
They will greet, guide and seat all guests, while organizing the seating chart using OpenTable.
Our Host/ess will anticipate our guest needs and share their knowledge with the relevant teams.
This will include personalizing our guest experience all to ensure our guests receives nothing but the best experience.
Entrusted with booking reservations, planning events, and controlling the flow of the book.
Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
Sometimes our guests have special requests involving dietary restrictions, room preferences, and even special occasions. Most of these requests are fulfilled by our Host.
Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day.
As a Host you’ll have the opportunity to bring these to life and continue to create our legacy.

Benefits

Medical/Dental/Vison Benefits
Pension/401k Plan
Sick Time
Paid Time Off
Free Meals on Duty
Uniform provided with complimentary laundry included
World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
Social events throughout the year, including Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel!
Tenured tiering program
50% off at restaurants within all of our Dorchester Collection hotels