Restuarant Host/Hostess

Tag Team Services•Pittsburgh, PA
•Onsite

About The Position

Greet guests warmly and professionally as they arrive; manage waitlists and seating charts with efficiency and care. Answer phone calls, take reservations, and provide accurate information about the dining experience. Coordinate with the front-of-house and kitchen staff to ensure smooth guest flow and minimize wait times. Assist with setup, cleanliness, and maintenance of the host stand and front-of-house areas. Communicate clearly with guests regarding seating times, menus, and service expectations. Uphold all customer service protocols and help resolve any guest concerns or complaints promptly and courteously. Represent Tag Team Services with professionalism, respect, and a can-do attitude at all times.

Requirements

  • 1–2 years of experience in a host/hostess, receptionist, or customer-facing role preferred
  • Excellent interpersonal and verbal communication skills
  • Strong organizational and multitasking abilities in a fast-paced environment
  • Reliable, punctual, and team-oriented mindset
  • Flexible availability, including evenings, weekends, and occasional holidays

Nice To Haves

  • Familiarity with reservation software or seating systems is a plus

Responsibilities

  • Greet guests warmly and professionally as they arrive
  • Manage waitlists and seating charts with efficiency and care
  • Answer phone calls, take reservations, and provide accurate information about the dining experience
  • Coordinate with the front-of-house and kitchen staff to ensure smooth guest flow and minimize wait times
  • Assist with setup, cleanliness, and maintenance of the host stand and front-of-house areas
  • Communicate clearly with guests regarding seating times, menus, and service expectations
  • Uphold all customer service protocols and help resolve any guest concerns or complaints promptly and courteously
  • Represent Tag Team Services with professionalism, respect, and a can-do attitude at all times

Benefits

  • Competitive hourly compensation
  • Flexible scheduling and advancement opportunities
  • Supportive and inclusive team environment
  • The chance to make every guest’s visit memorable
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