Restaurant Host/Hostess (Harry's Ocean Bar & Grille)
About The Position
An iconic Cape May resort hotel, the Montreal Beach Resort remains a favorite destination for beachgoers to the Jersey shore – and has been since 1966. Come join an amazing team with a fun culture while working in the beautiful Cape May environment! The property currently consists of our hotel, which boasts 70+ hotel rooms, a locally favorite restaurant, Harry's Ocean Bar & Grille, which includes Cape May’s only rooftop bar, and of course beach service. The resort is also proud to have Cape May’s only oceanfront liquor store – The Wine Cellar at Harry’s. Perks for being a team member: Benefits for Full-time team members 401k for Full-time team members Discounted merchandise and dining Fun work culture Summary: The role of the Restaurant Host/Hostess is to assist the restaurant manager in promoting a smooth flowing and high-quality guest service experience.
Requirements
- Must be able to lift up to 25 pounds.
- Must be upbeat as you are the first and last person our guests see.
Responsibilities
- Know, understand, and adhere to company established policies and procedures.
- Ensures guest interactions are always positive.
- Smiles with every guest.
- Be neat, well groomed, and maintain a professional image for all our guests.
- Utilizes knowledge of room dynamics, seating capacities and assignments.
- Communicate to the restaurant manager when inventory items need reordering.
- Controls and maintains all paper products and promotional material.
- Answers the phone with proper phone etiquette and assist the guest with professionalism at all times.
- Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties.
- Assists service personnel assigned or specified by manager.
- Ensures the menus are clean and that an appropriate number of menus are available.
- Accepts payments, completes transactions and complies with all established check procedures.
- Performs and executes closing paperwork and deposits within established procedures.
- Has extensive knowledge of menu, daily specials, promotional offerings, and is able to convey overall knowledge of property events and locations.
- Performs other related duties as assigned.
Benefits
- Benefits for Full-time team members
- 401k for Full-time team members
- Discounted merchandise and dining
- Fun work culture
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
