Restaurant General Manager - Eataly King of Prussia

Eataly North America•King of Prussia, PA

7d•Onsite

About The Position

The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the team of Front of House Managers. Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards.

Requirements

6+ years of front of house management experience in a high-volume, fast-paced restaurant
Exceptional communication, leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Availability to travel up to 10% of the time

Nice To Haves

Experience with Italian cuisine and wine highly preferred

Responsibilities

Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned